Privacy Policy

Who We Are

Johnston Mechanical HVAC LTD is a TSSA certified HVAC contractor based in Trenton, Ontario, Canada. We operate the website johnstonmechanical.ca. Questions about this policy can be directed to contact@johnstonmechanical.ca.

What Information We Collect

When you submit the contact form on this website, we collect the following information:

• Full name
• Email address
• Phone number
• Service type requested
• City or location
• Message content

We do not collect payment information through this website. We do not use tracking pixels or behavioural advertising tools. This website uses cookies only for basic functionality (session management). No third-party analytics are currently active.

How We Use Your Information

Information submitted through the contact form is used solely to:

• Respond to your inquiry
• Schedule a site visit or quote
• Follow up on a service request

We do not use your information for marketing purposes without your consent. We do not sell, rent, or share your personal information with third parties.

How We Protect Your Information

Contact form submissions are transmitted over HTTPS and stored securely. We retain contact information only as long as necessary to fulfill the purpose for which it was collected.

Your Rights Under PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Know what personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for use of your information
• Request deletion of your information

To exercise any of these rights, contact us at contact@johnstonmechanical.ca.

Cookies

This website uses cookies for basic session functionality. No advertising or tracking cookies are used. You can disable cookies in your browser settings; this will not affect your ability to use the site.

Contact

For privacy-related questions or requests, contact Johnston Mechanical HVAC LTD at contact@johnstonmechanical.ca.